Privacy Policy

1. Information We Collect

When you contact us, request a quotation, submit a business enquiry, request distributor information or use other forms on our website, we may receive information such as:

• Name
• Company or business name
• Mobile or telephone number
• WhatsApp number
• Email address
• City, district and state
• Business and enquiry information
• Products or quantities requested
• Any message or information you voluntarily provide

2. How We Use Your Information

Information provided through our website may be used to:

• Respond to your questions and enquiries.
• Provide product information and quotations.
• Contact you regarding business, distribution or institutional opportunities.
• Understand your product and service requirements.
• Improve our website, services and customer experience.
• Maintain records necessary for legitimate business purposes.

3. Communication

By submitting an enquiry, you may be contacted by Aurexon Industries using the information you provide. Communication may include telephone calls, email or WhatsApp messages where appropriate to respond to your enquiry.

4. Information Sharing

Aurexon Industries does not intend to sell or rent personal information submitted through this website. Information may be shared with service providers, business partners or other parties only where reasonably required to respond to enquiries, provide services, maintain website operations or comply with legal obligations.

5. Data Security

We take reasonable measures to protect information submitted through our website against unauthorised access, misuse, alteration or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

6. Cookies and Website Usage

Our website may use cookies or similar technologies to support website functionality, understand website usage and improve user experience. You may be able to manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites or services. Aurexon Industries is not responsible for the privacy practices, content or security of third-party websites.

8. Data Retention

Information may be retained for as long as reasonably necessary to fulfil the purpose for which it was collected, maintain business records, resolve enquiries or meet applicable legal and business requirements.

9. Your Choices

You may contact us regarding information you have submitted and request clarification about its use. Requests may be reviewed and handled subject to applicable legal and operational requirements.

10. Children's Privacy

Our website is intended for general business and informational use. We do not knowingly request personal information from children for marketing or business purposes.

11. Changes to This Policy

Aurexon Industries may update this Privacy Policy from time to time. Updated versions will be published on this page with the revised policy content.